Holiday

Jul 12, 2024

On her way back to her room, one of the guests suddenly stops. She turns around abruptly. I’m just about to clear the table after breakfast, when she asks me very kindly: “Would you like us to help you clear the table?” I look at her in surprise. “No of course not!” I almost don’t know what to say. I’m happy that the guests feel at home, but showing them the way to the kitchen with a pile…

La pregunta de la clave

Jul 5, 2024

Television programs such as ‘A New Life in the Sun’ and ‘No Going Back’ have been extremely popular for years. The more that goes wrong, the better. Viewers, who are not even thinking about exchanging ‘our’ wet, cold country for sunny Spain (or any other country), find new confirmation in every episode. “See! It’s all falling apart, yet again.” Others who, unlike the first group…

Summer

Jun 28, 2024

Where the start of the summer season in Zermatt as been put on hold, bookings here are slowly starting to trickle in. While the rain keeps my sister confined to the house, we owe the careful switch from little to a little more mainly to the sun. Forget the summer solstice. The longest day of the year. Or the bonfires of Saint John. With the opening of the swimming…

In search of…

Jun 21, 2024

It is (in my opinion) only normal that we, as starting entrepreneurs, are still searching. Sometimes literally, but more often figuratively. For example: what do you do if guests want to have a late check-out because of the nice weather or a late lunch reservation? At times when the room has not already been rented, we do not really mind. It only becomes difficult…

Huge success

Jun 14, 2024

As my sister gets behind the wheel, I place my hands against the back of the old green car. The neighbor, who has tied both cars together with a rope, is already sitting in the other car. Since going uphill is not an option, there is no other choice than to pull the old wreck in the direction of Benissivà. In reverse – because unfortunately the other car does not have a tow bar.

Namasté

Jun 7, 2024

I wake up startled. Surprised, I reach for the telephone that is next to me, already ringing. What time is it? Eight o’clock. Time to get up anyway. While I’m answering, I try to sound as awake as possible. “This is Michelle.” A neighbor with another Bed and Breakfast, who’s on the other end of the line, immediately apologizes for the early hour. “I made a mistake!” she exclaims.

Expectations

May 31, 2024

Taking over an existing Bed & Breakfast or building one from scratch? Every now and then I receive a message from people who would love to exchange rainy Holland for sunny Spain. For many, running a Bed & Breakfast seems like the ideal way to take this (often exciting but scary) step. And I completely understand that. After all, we did it ourselves too. But how do you start?

The perfect score?

May 24, 2024

A study conducted by the Spiegel Research Center shows that ratings between 4.2 and 4.5 inspire the most trust. According to this study, mistakes happen in every company and every industry, and stressing over a single bad review or striving for an unsustainable perfect score is a waste of time. According to them, more important than the company’s score…

Poc a poc

May 17, 2024

It has now been more than four months since we were first introduced on Spanje Vandaag. Both of my sisters were working in Switzerland at the time and it was (mainly) up to me to put the Bed & Breakfast on the map. And although I have had to say “no” for a number of weekends because we were already fully booked on a certain day, we are still far from where we want to be.

Limited vocabulary

May 10, 2024

Now that we have put the changeable weather behind us and my sisters are still here for a few weeks before they have to go back to Switzerland again, it is high time to prepare the garden for summer. With the little money we have left from the winter season in Switzerland, we take stock. What do we really need and what can wait? A new coffee maker? The suitcase racks…